Went all the way into town today to ask the EE store about a deal for a data-only SIM I'd seen on their website. I wanted to know how easy it would be to swap to a different tariff if I wanted as the information was impossible to find on the website - and who wants to call customer services these days (see above)

Not heard of it....checked.....web only offer so they knew nothing and could not help me.

And we wonder why the High Street is dying....